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Kotter, John P., 1947-

The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen. - xiv, 190 pages ; 25 cm

Includes index.

Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.

John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?

ISBN: 1578512549 9781578512546 9781422187333 1422187330

LCCN: 2002001475

Subjects--Topical Terms:
Organizational change.
Organizational Innovation
Changement organisationnel.
85.10 strategic management.
Ressources humaines.
Gestion du personnel.
Organizational change.
Management
Organisationswandel
Unternehmen
Unternehmensentwicklung
Organisatieverandering.
Strategisch management.
Management.
Organisationswandel.

LC Class. No.: HD58.8 / .K645 2002

Dewey Class. No.: 658.4/06

Universal Decimal Class. No.: 005.332.3 / K683

National Library of Medicine Call No.: HD 58.8 K87h 2002

Gov. Doc. Class. No.: FFD1109