TY - BOOK AU - Maggio,Rosalie TI - How to Say It: Choice Words, Phrases, Sentences, and Paragraphs for Every Situation SN - 9780735204379 (trade pbk.) AV - PE1483 .M26 2009 PY - 2009/// CY - New York PB - Prentice Hall Press KW - Letter writing KW - English language KW - Rhetoric N1 - Includes index; Acceptances -- Acknowledgments and confirmations -- Adjustment, letters of -- Advice -- Anniversaries and birthdays -- Announcements -- Apologies -- Application, letters of -- Appointments and interviews -- Appreciation, letters of -- Belated letters -- Collection letters -- Complaints -- Congratulations -- Contracts, letters that serve as -- Cover letters -- Credit, letters about -- Disagreement, letters of -- Editor, letters to the -- E-mail -- Employment, letters dealing with -- Family and friends, letters to -- Faxed letters -- Follow-up letters -- Fundraising letters -- "Get well" letters -- Goodwill letters -- Holiday letters -- Instruction, letters of -- Introduction, letters of -- Invitations -- Love letters -- Memos -- Neighbors, letters to -- Orders, letters dealing with -- Organizations and clubs, letters related to -- Query letters -- References and recommendations -- Refusals -- Reports and proposals -- Requests and inquiries -- Responses -- R�esum�es -- Sales letters -- Sensitive letters -- Sympathy, letters of -- Thank-you letters -- Travel, letters related to -- Wedding correspondence -- Welcome, letters of N2 - Provides clear and practical guidance for what to say--and what not to say--in any situation. Covering everything from business correspondence to personal letters, this new edition features expanded advice for personal and business emails, blogs, and international communication ER -